Pulse Dispatch answers, allocates, and follows up on every job — day, night, and everything in between — so your drivers stay busy and your customers stop calling someone else.
We hear the same handful of issues from operators across the UK. None of them are unusual — but each one quietly drains bookings.
A slow answer during peak hours is often the difference between a booked job and a customer who's already called the next firm on the list.
Every unanswered call overnight or during a rush is revenue that doesn't come back on its own — unless someone follows it up quickly.
Job allocation depends on knowing the local roads and traffic patterns. Without that knowledge, jobs go to the wrong driver or take longer to place.
Late-night and early-morning demand is often when in-house teams are thinnest — and when customers are least patient about waiting.
A dispatch team that sounds like it's sitting in your office — without the cost of running one.
Every call gets picked up, even overnight and during peak demand, so no booking goes to voicemail.
Jobs are allocated accurately by operators who know the local area, not a generic script.
Trained staff who represent your firm the way your own team would — professional, and familiar with how you run things.
Missed enquiries get a prompt call-back, turning a lost call back into a booked job.
Practical, proven approaches for turning first-time callers into repeat customers.
Clear call logs and booking reports, so you can see exactly what's happening without guesswork.
We work with taxi operators across the UK, with particular experience across Kent, where we've helped firms streamline dispatch and noticeably improve booking efficiency. References available on request.
The result is a service at a fraction of the cost of running an equivalent in-house team, with full visibility into every call.
We'd rather earn your trust than ask for it upfront. That's why we offer a trial period and full visibility into how your calls are handled.
Run your bookings through Pulse Dispatch for a trial period before committing to anything. You'll see the difference in answer speed and booking recovery directly, with no long-term commitment upfront.
We give clients camera access to see our operators in action — answering, allocating, and following up on your calls in real time. Nothing about how your business is handled is hidden.
No lengthy onboarding — most firms are live within a few days of the first call.
We talk through your current setup, call volumes, and where bookings are slipping through.
We configure call handling and dispatch around how your firm already operates, not the other way round.
Your calls start routing through Pulse Dispatch, with reporting so you can see the impact from week one.
A short call is usually enough to see where Pulse Dispatch would make the most difference to your bookings. Tell us a convenient time and we'll take it from there.
Book a short call